Once the order has been booked, your representative can provide you with a tracking number. You can then enter the tracking number on this website by clicking the "tracking tab".
After the booking process has been completed the shipment will be put on schedule. Normal shipping time is 7-10 business days. 24 hours after the shipment has been booked it will be updated in our tracking system and a date spread will be provided.
If the copier shipment is for an off-lease contract, MOE will insure the transport for the mandatory insurance amount listed on the shipping instructions. For "office to office" moves MOE can insure for the amount customer requests.
Please be advised insurance is covered for physical damages only. MOE drivers are unable to determine the internal condition of the copier when picked up because the copier will already be turned off ready for transport.